Passenger Information Systems

Most passenger information system (PIS) providers offer either hardware or software. L.B. Foster delivers both, designed and built under one roof.

Our Inform Platform combines real-time customer information software with purpose-built display hardware to deliver accurate, reliable passenger information across entire transport estates.

From a single platform screen to a network-wide deployment spanning hundreds of locations, Inform gives operators centralised control over what passengers see, when they see it and how it adapts when services change.

The system integrates directly with live data feeds, automatically updating departure information, service alerts, and wayfinding content in response to real-time conditions. When disruptions occur, Inform adapts without manual intervention, keeping passengers informed and reducing pressure on frontline staff.

For transport operators, this means fewer passenger complaints, faster disruption response, and a customer information system that works reliably around the clock in demanding public environments.